Reviewer:
Lisa Singer
from Baltimore, MD United States
I had written a poor review of my Paralda because it was very noisy and, in response, was contacted by a customer service representative from Alen to offer a replacement. He took care of everything involved in getting me a new unit. I didn't have to do a thing. That is pretty amazing and responsive customer support. The lifetime warranty is a great bonus and one that I had forgotten about. I highly recommend the Alen Corporation for being so proactive. Thank you so much.